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I get an "The availability of this product is 'in stock' but its inventory is equal to 0." error message

This error is cause by using inventory management on Shopify & allowing out-of-stock products to be sold

This error sometimes pops up when shops use variants and inventory management on Shopify, e.g. when you allow products with zero inventory to be sold anyway. We apply the following rules on a variant basis to set the availability tag that Facebook expects.

  • if inventory_quantity > 0 => availability = in stock
  • OR if inventory_policy = continue => availability = in stock
  • OR if inventory_management = not set => in stock