Flexify Flexify

Add Flexify as a Supplementary Feed

Use Flexify Extension Mode for Checkout on your Facebook or Instagram Shop

What is a Supplementary Feed?

If your Shopify store is already connected to your Facebook Commerce Manager, you are able to manage your products primarily in your Shopify admin via the Facebook & Instagram app (sales channel). However, some additional product information is required by Meta.

Your Flexify Supplementary Feed consists of all additional product details that are not supported on Shopify: multiple images per variant, product categories, category-specific attributes, etc.

The Supplementary feed will not impact the creation or deletion of products, nor their prices and inventory count, but will only complement your primary catalog data feed.

When should the Supplementary Feed be used?

  • If you want to have an enhanced catalog that provides a boosted Meta experience for your customers
  • If you want to be able to use onsite checkout on your Facebook or Instagram shop
  • If you want to improve your ad performance.


How to add a Supplementary Feed through Flexify?

Open your Shopify Apps page, and click on Flexify: Facebook Product Feed from the Installed apps menu.

Select Flexify


For existing users of Flexify:

Click “Set up supplementary feed on Facebook” in the "Supplementary feed" section

Set up supplementary feed



    For new users of Flexify:


    Please note that the Extension mode is part of our premium features. At this point, you will be recommended a subscription model based on the number of products in your Shopify store. Click “Upgrade” to sign up for one of our paid plans or click on "Start 30 days free trial" in order for a 30-day trial period to begin.

    From here, you will be asked to approve the subscription.

    How to upgrade your plan


    Once the subscription is approved (the trial period is activated), you will be taken to the Facebook Product Feed Overview page.


    Click “Set up supplementary feed on Facebook”.


    For all users:


    Connect your Facebook account, then navigate to the “Product Catalog” section and select the existing product catalog you want to enhance.

    Facebook_account


    Once the connection is established, choose the Product Catalog and click on "Connect".

    Navigate to the “Supplementary Feed section” and click "Create" to add Flexify as a supplementary feed.

    Create Supplementary feed


    Once Flexify is added as a supplementary feed, you will see the following:

    Supplementary_feed_setup_ready


    That’s it. Flexify is now added to the Facebook product catalog as a supplementary feed.

    Meta catalog feeds


    P.S. If you encounter issues and cannot automatically connect your supplementary feed, rest assured, there's an alternative. You can set it up manually as described in this helpful video.